What are Closed Captions?

Closed captions are the text or words you see on a television that convey the story to a view who might be deaf, hard of hearing, or simply want the volume down for one reason or another.  Closed captions provide access to television programming by displaying the audio portion of a television program as text on the screen. Closed captioning provides a critical link to news, entertainment and information for individuals who are deaf or hard-of-hearing. For individuals whose native language is not English, English language captions improve comprehension and fluency. Captions also help improve literacy skills. You can turn on closed captions through your remote control or on-screen menu.

Closed Captioning of Programming on Lakeland PBS

Here at Lakeland PBS, we strive to provide accessibility to our programming by the deaf and hard of hearing with the use of closed captioning technology. The quality and consistency of our captioning is a priority for us.  If you access our closed captions, and have feedback of any kind, please let us know.  We appreciate knowing if the captions are useful.  Captioning of Lakeland News is funded by a grant from the Minnesota Department of Commerce – Telecommunications Access of Minnesota and the Minnesota Department of Human Services Deaf and Hard of Hearing Services Division.  If you would like to contact us with any suggestions or concerns in regard to Lakeland PBS’ closed captioning, please use the contact information below.

Closed Captioning Hotline

Fax: 218-751-3142

Written Closed Captioning Complaints

Lakeland PBS
ATTN: Tom Lembrick, Engineering Manager
108 Grant Ave NE
Bemidji, MN 56601

Before sending a formal written complaint, we recommend you first contact us via email or phone. We may be able to resolve your problem immediately without the need for a formal written complaint. In any event, we will respond to your written complaint within 30 days.

Certification of Compliance with FCC Closed Captioning Rules

Lakeland PBS certifies that the local programming it produces and supplies to member stations of the Minnesota Public Television Association, along with any other broadcast station, complies with the caption quality rules as set forth by the Federal Communications Commission. Further, Lakeland PBS strives to comply with best practices inherent within the FCC captioning guidelines.

It should also be noted that because of the fact that Lakeland PBS is a small rural station with limited resources, the FCC does not require us to caption our local content unless it is distributed and carried by other stations that require captions. Programs like Lakeland News that are broadcast only by Lakeland PBS are exempt from closed captioning requirements. That said, serving ALL our citizens is extremely important to us. To better serve people who are deaf and hard of hearing, we are voluntarily captioning Lakeland News and certain other local programs that are not being distributed to and broadcast by other stations. Funding assistance for live closed captioning of Lakeland News is provided by the Minnesota Department of Commerce – Telecommunications Access of Minnesota and the Minnesota Department of Human Services Deaf and Hard of Hearing Services Division.

Getting Closed Captioning on Your Television

Just wondering how to access the closed captions on your television? Just follow this guide for instructions!